Who is responsible
Grupo Red Canada is responsible for the personal information described in this notice. Grupo Red Canada works with Grupo Red engineering operations and service providers in Mexico when that is necessary to respond to an inquiry or deliver an engagement.
Grupo Red Canada's registered office is in Canada. Business, privacy, and formal-notice requests are initiated through this website and routed to the appropriate corporate contact. The complete registered address must be added to this notice before the site is used for paid advertising in Mexico.
Information we collect
We may collect your name, work email, company, engineering area, project or staffing need, and the engagement model you select. We also receive technical information needed to operate and secure the site, such as browser, device, IP address, security check results, and cookie preferences. Please do not submit sensitive personal, financial, health, or government-identifier information through the contact form.
Why we use it
- Respond to your inquiry and prepare a relevant conversation or proposal.
- Understand technical requirements, roles, scope, and delivery context.
- Operate, protect, troubleshoot, and improve the website.
- Prevent spam, fraud, abuse, and security incidents.
- Meet legal, accounting, and contractual obligations.
- Use analytics or advertising technology only after consent where required.
Contact-form information is not automatically enrolled in a newsletter or unrelated promotional program.
Consent and your choices
By submitting the contact form, you consent to the use of the information needed to respond to that request. Optional analytics and advertising cookies require a separate choice. You may withdraw optional consent at any time, subject to legal or contractual limits. Withdrawing consent does not affect processing already completed lawfully.
Sharing and international processing
Information may be shared only as needed with Grupo Red affiliates and operations in Mexico, hosting, security, measurement, and transactional email providers, professional advisers, and authorities when legally required. Current website services may include Cloudflare for hosting and security, Google Tag Manager for consent-controlled measurement, and an email delivery provider for routing inquiries. These recipients may process information in Canada, Mexico, or other countries where approved service providers operate. We do not sell contact-form information.
Retention and safeguards
We retain personal information only for the period reasonably necessary to answer the inquiry, manage an active opportunity or agreement, meet legal obligations, and resolve disputes. We use administrative, technical, and physical safeguards proportionate to the information and risk. No Internet transmission or storage system can be guaranteed to be completely secure.
Your privacy rights
Depending on where you live, you may request access to or correction of your personal information, withdraw consent, or challenge our privacy practices. In Mexico, you may exercise the rights of access, rectification, cancellation, and opposition commonly known as ARCO rights, and request limits on use or disclosure.
Start a request through the website contact form. Select “Not sure yet” and write “Privacy request” with the right you want to exercise, the information involved, and a method for receiving our response. We may request reasonable proof of identity before disclosing or changing personal information.
Start a privacy requestChildren, changes, and questions
This business website is not directed to children, and we do not knowingly request personal information from children. Material changes to this notice will appear on this page with a revised date. All privacy questions and requests begin through this website.